Privacy Policy

Privacy Policy

This Privacy Policy describes how The Trustee for the Fil-Aus Stars Team Events Unit Trust (ABN 31 592 543 039) (“FAST Events”, “we,” “us,” or “our”) collects, uses, and shares personal information when you use our website (the “Website”). By using the Website, you agree to the practices described in this Privacy Policy.

Information We Collect

  1. Personal Information: We may collect personal information such as your name, email address, postal address, phone number, and payment information when you purchase tickets or create an account on our Website.
  2. Transaction Information: We collect information about your ticket purchases, including event details, ticket quantity, and transaction history.
  3. Usage Data: We automatically collect information about your interactions with the Website, such as the pages you visit, your IP address, browser type, and device information.
  4. Communication Data: If you contact us, we may collect and store the content of your communication, as well as any contact information you provide.

How We Use Your Information

We use the collected information for the following purposes:

  1. Fulfilling ticket orders and processing transactions.
  2. Providing customer support and responding to your inquiries.
  3. Sending event updates, promotional offers, and marketing communications (you can opt-out at any time).
  4. Improving and optimizing our Website’s functionality and user experience.
  5. Analyzing usage patterns and trends to enhance our services.

Sharing of Information

We may share your personal information with:

  1. Event organizers and promoters for the purpose of ticket fulfillment and event management.
  2. Service providers who assist in processing transactions, sending emails, and analyzing website performance.
  3. Legal authorities or as required by law to comply with legal obligations or protect our rights.

Cookies and Tracking Technologies

We may use cookies, web beacons, and similar tracking technologies to collect usage data and enhance your browsing experience. You can manage your cookie preferences through your browser settings.

Your Choices

  1. You can access, update, or delete your account information by logging into your account settings.
  2. You can unsubscribe from marketing communications by following the instructions in the emails you receive.
  3. You can disable cookies through your browser settings, but this may affect your experience on our Website.

Security

We implement reasonable security measures to protect your personal information from unauthorized access and misuse.

Children’s Privacy

Our Website is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children without parental consent.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at info@fastevents.com.au.